We offer customer support in a variety of ways. Your choices include:

	Frequently Asked Questions (FREE) Always available This section provides answers to the most frequently asked questions as well as guides on how to use different Winferno Software products. These are designed to assist users with all different levels of computer experience. Browse Frequently Asked Questions
	Email Support (FREE) If you are unable to find a solution using our help documents or FAQ’s, please submit a support request outlining your problem and we will work with you to resolve the issue. Send us an Email
	Live Chat (FREE) Available during normal business hours Live Chat allows customers to communicate with our support representatives in real-time. Learn More
	Phone Support (NEW!) $19.99 per incident. Available during normal business hours If you are experiencing technical difficulty that requires immediate attention, we offer personalized phone care from one of our Boston, Massachusetts based representatives. Learn More
	Online Help Documents Our comprehensive help documents are easy to understand and can help you with many common problems. You can even learn some helpful tips and tricks! BabelVideo Help Documents PC Confidential 2005 Help Documents PC Confidential 2008 Help Documents PC Theater Help Documents Private IE Help Documents Rapid IE Help Documents Registry Power Cleaner Help Documents Research-Desk 2005 Help Documents Research-Desk Help Documents Secure IE 2007 Help Documents Secure IE 2004 Help Documents SnapZip 2006 Help Documents SnapZip Help Documents Winferno Security Scan Help Documents

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If you have purchased, or are considering purchase of, 50 or more Winferno product licenses, please ask about our Tailored Support Services. We can provide a customized combination of email and phone support. Click here to send us an email for further information.