New! We now offer a Virus Removal and Antivirus Installation Service for a flat fee of just $49.95 per incident. Our Boston, Massachusetts based technicians are available to help with the following types of issues during regular business hours (9:00 AM - 4:00 PM EST Monday-Friday). Please note that Antivirus Installation Service is only available for software purchased from Winferno.com

Virus removal -
Malicious software can slow your computer to crawl, destroy important files and data stored on your machine, compromise your security and privacy, as well as prevent you from installing antivirus protection. Our technicians will take control of your PC to detect and remove existing viruses, spyware and Trojan horses.

Antivirus download and installation -
Once all of the malicious software has been cleared from your computer, we will remotely install and configure your new antivirus product. This will guarantee that your security system is installed correctly, with the latest updates and virus definitions, in order to protect you from any current and future threats.

Upon placing your order, you will be provided with a toll-free phone number and order number. The order number will be used to verify your purchase when speaking with a support representative. Next, the technician will establish a secure connection with your computer which will allow them to remotely control the whole process. As far as you're concerned, that's it - we'll take care of the rest!