Winferno Software

Privacy Policy

TRUSTe online privacy certification

This privacy policy applies to www.winferno.com owned and operated by Capital Intellect, Inc. (collectively, "We", "Our", "Us") This privacy policy describes how Capital Intellect collects and uses the personally identifiable information you provide on our Web site: www.winferno.com. It also describes the choices available to you regarding our use of your personally identifiable information and how you can access and update this information.


Capital Intellect, Inc. has received TRUSTE's Privacy Seal signifying that this Privacy Statement and our practices have been reviewed for compliance with the TRUSTe program. In order to view our relationship with TRUSTe please visit the validation page visible by clicking on the TRUSTe Seal. The TRUSTe program covers only information that is collected through this website, http://www.winferno.com, and does not cover information that may be collected through software downloaded from this site.

If you have questions or concerns regarding this Statement, you should first contact us at http://www.winferno.com/re/support.asp. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe here.


This Privacy Policy was last updated on 07/11/2016.

Information Collection & Use  

Orders
If you purchase a product or service from us, we require certain personally identifiable information from you on our order form. You must provide contact information such as name, email, and shipping address and financial information such as credit card number, and expiration date.

We use this information for billing purposes and to fill your orders which include downloadable software with links sent to customers by email. If we have trouble processing an order, we will use this information to contact you. We may also contact you if we find that you are experiencing problems downloading software you purchase from us.

Out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Choice and Opt-out."

Communications from the Site
Special Offers and Updates
In order to make sure that our customers have the most complete and up to date versions of software, we will occasionally send you information on software upgrades, products, special deals, and promotions. You can sign up for these emails from us on our registration page.

Out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Choice and Opt-out."

Service-related Announcements
We will send you service-related announcements on rare occasions when it is necessary to do so. Service related announcements are only sent when there is a problem or potential problem with software you have purchased from us.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. Please see "Choice and Opt-out."

Customer Service
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

Information Sharing and Disclosure  

We will share your personally identifiable information with third parties only in the ways that are described in this privacy policy. We do not sell your personally identifiable information to third parties.

Aggregate Information (non-personally identifiable)
We collect aggregated demographic information about our user base. This information does not identify individual users. We do not link aggregate user data with personally identifiable information. This aggregate information is collected by the use of third party tracking devices such as cookies.

Personally Identifiable Information
Agents
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. While agents have access to personally identifiable information for the previously mentioned purposes, these companies do not retain, share, store or use personally identifiable information for any other purposes.

Service Providers
We use other third parties to provide fulfillment services such as CDs from our site. When you sign up for CD delivery, we will share your contact information including, name, email address, shipping address and phone number as necessary for the third party to provide that service. Third parties are occasionally used to complete email campaigns to customers.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Customer Testimonials
We post customer testimonials on our website which may contain personally identifiable information such as the customer name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. If you wish to update or delete your testimonial, you can contact us at support@winferno.com.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, respond to a government request, and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Automatic McAfee Software Renewal
Customers may purchase McAfee's automatic renewal service by selecting that option on the checkout page for McAfee products. By purchasing an automatic renewal service through Winferno Software, customers agree to have their billing information and credit card number encrypted and passed along to McAfee. This information will be used by McAfee to charge the customer for another subscription after a year from the date of product registration. It is strongly recommended that customers review McAfee's privacy policy prior to purchasing the automatic renewal service.

Choice/Opt-out  

We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference once you receive any promotional communications from us.

If you no longer wish to receive our promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by contacting us at http://www.winferno.com/re/support.asp.

You will be notified when your personally identifiable information is collected by any third party that is not our agent/service provider so you can make an informed choice as to whether or not to share your information with that party.

Log Files  

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We do not link this automatically collected data to personally identifiable information.

Tracking Technologies  

Technologies such as cookies, beacons, scripts and tags are used by Capital Intellect, Inc. and our partners [specify type, e.g., marketing partners], affiliates or analytics or service providers [specify type, e.g., online customer support provider, etc]. These technologies are used in analyzing trends, administering the website, tracking users' movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. Various browsers may offer their own management tools for removing these types of tracking technologies.

We use cookies for [our shopping cart, to remember users' settings (e.g. language preference), for authentication]. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some areas of our site may be limited.

Links to Other Sites  

This Web site contains links to other sites that are not owned or controlled by Capital Intellect, Inc. Please be aware that we, Capital Intellect, Inc. are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy policy of each and every Web site that collects personally identifiable information.

This privacy policy applies only to information collected by this Web site.

Access to Personally Identifiable Information  

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by visiting our Customer Support at http://www.winferno.com/re/support-email.asp or by contacting us by postal mail at the contact information listed below. We will respond to your request to access within a reasonable timeframe.

Data Retention  

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at http://www.winferno.com/re/support-email.asp. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security  

The security of your personally identifiable information is important to us. When you enter sensitive information such as credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link: http://searchsecurity.techtarget.com/definition/Secure-Sockets-Layer-SSL.

We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can contact us at http://www.winferno.com/re/support.asp.

Changes in this Privacy Policy  

If we decide to change our privacy policy, we will post those changes to this privacy policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on this Site prior to the change becoming effective.

Contact Us  

If you have any questions or suggestions regarding our privacy policy, please contact us at: http://www.winferno.com/re/support-email.asp.

You may also mail us your questions or suggestions to us at the following address:
Privacy at Winferno Software
727 Atlantic Avenue #2
Boston, MA 02111



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