We provide technical support via email for all users of Rapid IE.
Although we generally respond to all emails by the next business
day, you will often get a response within an hour or two if you
ask for help during business hours (US Eastern Time).
We take user feedback very seriously. If you have comments on
things you would like changed in Rapid IE, or have ideas for new
features, please visit
http://www.winferno.com/support.aspx