We reply to every email, no exceptions.
You will be receiving an appropriate response from support@winferno.com.

Occasionally emails get misdirected. If you do not receive a response within two business days, there are several ways to ensure that our emails reach you. The first and by far the best option, is to add our email address (support@winferno.com) to your address book. Please contact your Internet service provider if you have any questions about setting your email filters. The second option is to check that our email has not been misdirected to your spam or junk mail folders. If you still do not receive a response to your support request, you can contact our customer support by phone at 617-357-7000 M-F 9am-5pm EST.

Secure IE protects your computer at its main point of external contact - your web browser - and tightly restricts what websites can and cannot do to you. Secure IE closes an important security loophole by specifically addressing malicious behavior from websites. Secure IE integrates Microsoft^® Internet Explorer into a secure and private shell that is jam-packed with added security and productivity features. Secure IE allows users to surf the Internet worry-free - it safely and intelligently blocks unauthorized pop-ups, protects Favorites from unauthorized access, and also protects browsers from being 'hijacked' by hackers or unauthorized third parties.

In addition to providing online security and privacy, Secure IE offers a variety of productivity features. Secure IE features a tabbed user-interface to that enables simultaneous viewing of multiple web pages. Secure IE also features highlighter and sticky-note tools to markup web pages, and PageSnap^TM technology to save complete web pages.

See the Secure IE Product Detail Page to read more about Secure IE.

After connecting to the internet through an Internet Service Provider (ISP), click on the Secure IE icon to browse the Internet. This simple step enables you to browse with the security and protection provided by Secure IE. When browsing via Secure IE, potentially dangerous website behaviors are restricted and controlled by Secure IE.

An updated version of McAfee VirusScan (or any other anti-virus software) is not required to use Secure IE. However, we recommend that you have an updated version of McAfee VirusScan, Norton AntiVirus, or other antivirus software, for protection from email borne viruses.

After downloading from the link, an icon named "SIEPIE-FI.exe" or "SIE-FI.exe" should be visible on the desktop. Double-click on this icon to install Secure IE.

After successfully downloading and installing Secure IE, click on the desktop icon to begin using the program. The security and productivity features are available for use immediately. Keep in mind that in order to effectively prevent the appearance of pop-up advertisements, Secure IE must be used as your main browser.

The pop-ups are probably caused by software already downloaded onto the computer. Secure IE will prevent such software from being downloaded in the future, but will not remove such software that has been downloaded previously. We recommend using Lavasoft's Adaware to remove such software.

Secure IE does not provide protection for email borne viruses. Secure IE acts as a safeguard against a variety of malicious behaviors as you surf the Internet.

Secure IE acts as a safeguard against a variety of malicious behaviors on the Internet and blocks many different types of browser attacks. Such browser attacks can be used to steal your email address and other email addresses contained in your address book or Outlook contacts. Therefore, Secure IE will reduce the likelihood of your email address from being obtained by spammers (junk mail senders).

For best results, we recommend that you use Secure IE in conjunction with an email filter, such as McAfee SpamKiller. McAfee SpamKiller will remove junk email from your inbox.

Secure IE is compatible with most popular virus protection software including McAfee VirusScan, and Norton Anti-Virus.

Secure IE is compatible with most popular firewall software including ZoneAlarm, McAfee Firewall, Norton Internet Security.

Secure IE is not compatible with Gator or RoboForm.

If you have already purchased a downloadable version of either Secure IE or the Secure IE and Private IE bundle, you may order a CD with the programs for an additional $10.95.

Note that these CD’s require a license key from the downloadable version of Secure IE (sold separately) or the Secure IE and Private IE bundle (sold separately).

Private IE is a complimentary product to Secure IE. Private IE erases personal information after every internet session. For more information on Private IE, see the Private IE Product Detail Page.

Private IE protects your privacy by clearing browser cookies, cache, and history, as well as temporary files and document lists.

1. Start Secure IE
2. Click on the Secure IE Tools menu (along the top of your screen), then select Options
3. Then, click on Shutdown in the list of categories along left side of the Options screen
4. Check or uncheck the privacy options as desired
5. Click OK

When closing Secure IE, a Private IE window will now appear asking you to confirm the selected actions.

You can also configure the same settings by clicking on the Private IE icon.

If you have already purchased a downloadable version of either Secure IE or the Secure IE and Private IE bundle, you may order a CD with the programs for an additional $10.95.

Note that these CD’s require a license key from the downloadable version of Secure IE (sold separately) or the Secure IE and Private IE bundle (sold separately).